Starting February 1st, the billion-dollar coffee company, Starbucks, enforced policy changes to their practice. One of these policies includes that employees are required to write on customers’ cups.
Starbucks’ workers have recently begun to complain about the new policy, as it slows down service and it is just another thing for their workers to deal with during rushes.
“The idea is honestly really nice, but we definitely have begun to struggle with it during rushes,” said LD 2019 grad Caite Cummings, who now has been working at Starbucks since high school.
“The wait time doesn’t really affect me with the writing, because I mobile order, but I can totally understand frustrations in store or just through the drive thru” says Lower Dauphin student Leigha Snee.
Overall, frustrations have been raised with the Starbucks writings, but they have brought many smiles to many faces!
